Privacy Policy

Last updated: December 31, 2025

OKAPI operates this store and website, including all related information, content, features, tools, products and services (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services.

Personal Information We Collect

We may collect the following categories of personal information:

  • Contact details: Name, address, billing address, shipping address, phone number, and email address
  • Financial information: Payment card information, transaction details, and payment confirmation
  • Account information: Username, password, preferences and settings
  • Transaction information: Items viewed, added to cart, purchased, returned, or exchanged
  • Device information: IP address, browser type, and device identifiers
  • Usage information: How you interact with our website and services

How We Use Your Information

  • Provide Services: Process orders, payments, shipping, and customer support
  • Marketing: Send promotional emails and show personalized advertisements
  • Security: Prevent fraud, authenticate accounts, and secure our platform
  • Legal Compliance: Comply with laws and respond to legal requests

How We Share Information

We may share your information with:

  • Service providers (Shopify, payment processors, shipping partners)
  • Marketing partners for advertising purposes
  • Legal authorities when required by law

Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Request deletion of your data
  • Correct inaccurate information
  • Opt out of marketing communications

Contact Us

For questions about this Privacy Policy, email us at support@okapi.co.in

 

 

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